Privacy Policy

Last Updated: 1st Jan 2026

Solars India (“we”, “our”, “us”) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or interact with vendors through our platform.

By using Solara India, you agree to the terms described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information (Provided by Users)

We may collect the following personal details:

  • Name

  • Email address

  • Phone number

  • Location / City

  • Company details (for vendors)

  • GST, PAN, or certification documents

  • Project photos (vendors)

  • Messages and inquiries sent through the platform

1.2 Automatically Collected Information

When you visit the site, we automatically collect:

  • IP address

  • Browser type

  • Device type

  • Cookies and tracking data

  • Pages visited, time spent, and referral source

1.3 Third-Party Data

We may receive information from:

  • Payment gateways (if applicable)

  • Advertising partners

  • Analytics tools (Google Analytics, etc.)

2. How We Use Your Information

We use the collected data for:

  • Creating user and vendor accounts

  • Matching customers with relevant vendors

  • Providing customer support

  • Improving website experience and security

  • Sending updates, notifications, and marketing messages

  • Vendor verification and profile screening

  • Displaying vendor information publicly on the platform

  • Analyzing traffic & performance for improvements

3. Vendor-Specific Use of Data

For vendors, we may publicly display:

  • Business name

  • Address & service areas

  • Services provided

  • Ratings & reviews

  • Project images provided by you

  • Experience details

  • Verified badges and certifications

This information helps customers find and contact you.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Analyze site usage

  • Enhance user experience

  • Display relevant ads

You can disable cookies in your browser settings, but some features may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share your data with:

  • Vendors: When you submit inquiries

  • Customers: When vendors contact customers

  • Trusted service providers: For hosting, analytics, email delivery

  • Legal authorities: If required by law or to prevent fraud

6. Data Protection & Security

We implement industry-standard security measures including:

  • SSL encryption

  • Secure data storage

  • Regular audits

  • Restricted access to sensitive data

While we strive to protect your data, no website is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal data

  • Update or correct your information

  • Request data deletion

  • Withdraw consent for marketing messages

  • Disable cookies

  • Delete your vendor or customer account

Requests can be made via the Contact Us page.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for:

  • Data handling by third-party websites

  • Their privacy practices or policies

Please read their terms before using their services.

9. Children’s Privacy

SolarsIndia is not intended for children below 13 years.
We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this policy periodically.
Changes will be posted with a new “Last Updated” date.
Continued use of the website indicates acceptance of updated terms.

11. Contact Us

If you have questions about this Privacy Policy or want to request data changes, please contact us through the Contact Page on SolarsIndia.