Last Updated: 1st Jan 2026 Welcome to SolaraIndia (“we”, “our”, “us”). By accessing or using our website, services, or interacting with vendors listed on our platform, you agree to follow these Terms & Conditions. If you do not agree, please discontinue using the platform.

1. About Our Platform

SolaraIndia is a solar vendor discovery and listing platform. We:

• Allow solar companies to register and showcase their services
• Help customers find and contact solar vendors
• Provide a comparison and viewing interface

We do not directly sell or install solar products. All installation, pricing, agreements, and warranties are handled independently between the vendor and the customer.

2. User Responsibilities

By using our platform, you agree that:

• All information you provide is accurate and truthful
• You will not misuse or damage the website in any way
• You will not engage in fraud, misinformation, or harmful behavior
• You will not attempt to hack, manipulate, or disrupt our systems

If you create an account, you must keep your login details secure.

3. Vendor Responsibilities

Vendors registering on SolaraIndia must agree that:

• All submitted documents (GST, PAN, certifications) are genuine
• Service details, pricing, and business information are accurate
• Uploaded project photos are their own or authorized
• They will not mislead customers or provide false claims
• Any dispute with customers is resolved directly by the vendor

SolaraIndia reserves the right to:

• Approve or reject vendor profiles
• Remove profiles that violate our policies
• Mark vendors as “Verified” only after document checks

4. No Guarantee of Service Quality

SolaraIndia does not guarantee:

• Vendor performance
• Installation quality
• Pricing accuracy
• Project timelines
• Warranty or after-sales service

All customer-vendor interactions happen at their own risk.

5. Lead & Communication Policy

Customers contacting vendors through SolaraIndia understand that:

• Their inquiry details may be shared with multiple vendors
• Vendors may contact them via phone, email, or WhatsApp
• SolaraIndia is not involved in negotiation or project execution

Vendors agree not to misuse customer data or share it with third parties.

6. Payments & Plans

If SolaraIndia offers paid vendor plans:

• Fees are non-refundable unless stated otherwise
• Premium benefits apply only during the active subscription period
• SolaraIndia may update pricing and packages with prior notice

7. Content Ownership

• All logos, text, images, and designs on SolaraIndia are protected.
• Vendors may upload content they own the rights to.
• SolaraIndia may use vendor logos and listings for marketing purposes.

8. Reviews & Ratings

Customers may provide honest feedback on vendor services. We reserve the right to:

• Remove fake or harmful reviews
• Monitor suspicious rating activity

Vendors may not pressure or incentivize customers to post biased reviews.

9. Third-Party Links

SolaraIndia may contain links to external websites. We are not responsible for:

• Their policies
• Content
• Services or offers

Use such websites at your own risk.

10. Limitation of Liability

SolaraIndia is not liable for:

• Any loss, damage, or dispute between customers and vendors
• Installation issues, delays, or product defects
• Financial or contractual disagreements
• Miscommunication or wrong information provided by vendors

Your use of the platform is at your own risk.

11. Termination

We may suspend or terminate:

• Vendor accounts
• Customer access
• Certain features

If any activity violates our policies, harms users, or affects platform safety.

12. Changes to Terms

SolaraIndia may update these Terms anytime. Continued use of the website means you accept the updated Terms.

13. Contact Information

For any queries about these Terms & Conditions, use the Contact Page on SolaraIndia.